• Shipping information
    the verlin | 2020-11-18

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    / Include Thailand in the content above /


      ** Shipping charges will be charged if the purchase amount is less than $100.


     

     

    ** Shipping charges will be charged if the purchase amount is less than $150.

    ■ Delivery work


    - Product preparation time (for inventory products): About 10 to 14 business days after payment


    -Delivery period (excluding customs clearance): Approximately 7 to 14 business days after shipment


    ** Delivery may be delayed in some circumstances.


    - Delivery: Available after delivery


    -How to ship: Air parcels


    -Trace: Possible




    ■ Tariffs and duties


    Recipient is responsible for all / all import duties and taxes that may occur during international shipping.


    These charges will be charged in the destination country and we cannot control these rates.





    When your order is sent, you will receive an email about your tracking information.


    You can also find shipping information in My Account > My Order.





    ■ In the case of a return due to a customer's reason


    All product returns due to customer reasons, including but not limited to incorrect shipping addresses, unidentifiable recipients, unpaid taxes and duties.


    -The returned product will not be re-delivered.


    -You will be responsible for all costs associated with the return process, such as shipping and customs clearance. This will be deducted from the refund or additional cost.




    (1) Procedures for applying for a refund


    If the package is returned, all fees and expenses will be deducted before being refunded.


    The price depends on how you deliver the returned product.


    In countries other than EMS service areas, refunds will be made according to EMS premium services.




    (2) Request Redelivery


    There is no retransmission.

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